TERMS OF SERVICE

City of American Canyon Online BillPay Terms of Service Agreement

IT IS IMPORTANT THAT YOU READ THIS:

By accessing or using the City of American Canyon Online BillPay website, you agree to be bound by all of the terms and conditions of this Agreement. The City of American Canyon may modify this Agreement at any time, and you agree that such modifications will be effective immediately upon posting of the modified Agreement. You agree that by using our website after any such modifications, you will be deemed to have reviewed, agreed to and accepted the modified Agreement.

The City of American Canyon Online BillPay Service is provided to you to facilitate access to view and pay your statements online. The Online BillPay Service sends information about your City of American Canyon account statements directly to your email account and allows you to pay the statements online. This email will include a digital copy of your bill. InfoSend, a third party vendor that specializes in statement processing and presentment, hosts the service.

The City of American Canyon and its partners agree to make every reasonable effort to ensure full performance of the City of American Canyon Online BillPay Service and, on a timely basis, to resolve disputes that may arise. The City of American Canyon cannot assume responsibility for malfunctions in public communications facilities not under its control that may affect the accuracy or timeliness of email messages you receive.

Any information sent by the City of American Canyon to you via email is believed to be reliable. However, this information can only be provided on a best-efforts basis for your convenience and is not guaranteed. The City of American Canyon will not be liable for any deficiencies in the accuracy, completeness, availability or timeliness of such information or for any decision made using this information.

We provide information about customer accounts or other personally identifiable data to third parties only when the information is necessary to complete a customer initiated transaction, or when the law requires disclosure. We may share the aggregate (statistical) information with third parties without reference to individual information. We may e-mail you on billing or service-related issues. The e-mail address will not be disclosed to other parties for non bill related purposes.

In addition, please take note of the following guidelines, which will assist you in detecting certain types of Internet and e-mail fraud (i.e. "phishing").

THE CITY OF AMERICAN CANYON DOES NOT MAKE ANY WARRANTIES CONCERNING THE ELECTRONIC BILL PAY AND PAYMENTS SERVICE INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF THIRD PARTY PROPRIETARY RIGHTS UNLESS DISCLAIMING SUCH WARRANTIES IS PROHIBITED BY LAW. THE CITY OF AMERICAN CANYON MAKES NO WARRANTIES OTHER THAN THOSE EXPRESSLY SET FORTH IN THIS AGREEMENT. THE CITY OF AMERICAN CANYON WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL AND PUNITIVE DAMAGES. FURTHER, YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT MAY RESULT FROM THE DOWNLOADING OF ANY MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE CITY OF AMERICAN CANYON OR THROUGH THE CITY OF AMERICAN CANYON ELECTRONIC BILL PAY AND PAYMENTS SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS AND CONDITIONS. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

The City of American Canyon is committed to protecting your privacy. Your information is collected and stored by the City's vendor and is used only for applying your payments and displaying your statements online. The City of American Canyon does not store or maintain any personal information that is submitted to this website.

You agree that you will not intentionally provide false information when accessing or using the City of American Canyon Online BillPay services. You also agree that you will not falsify, forge, or otherwise tamper with any information in the emails you receive as part of the City of American Canyon Online BillPay service.

In the City of American Canyon's sole and absolute discretion, the City may, without notice, restrict or terminate any person's use of the City of American Canyon Online BillPay and any related service, user accounts, user names or passwords.

You agree to defend, indemnify and hold harmless the City of American Canyon, and its officers, officials, directors, employees, agents, successors or assigns from any and all claims, liabilities, costs, and expenses (including reasonable attorneys' and experts' fees) arising in any way from your use of the City of American Canyon Online BillPay website and service or the placement or transmission of any message, information, software or other materials or content on or through the City of American Canyon Online BillPay website by you or users of your user account or related to any violation of these Terms of Service by you or users of your account.

The City of American Canyon Online BillPay website has security measures in place to protect against the loss, misuse, or alteration of the information you provide. Our Online Payment server software conforms to industry standards utilizing Secure Sockets Layer (SSL) technology, which is among the best software available for securing commerce transactions.

Our Credit Card Data Responsibility

We are responsible for the merchant cardholder data that our system stores or transmits on behalf of the customer, and will maintain compliance with all applicable PCI DSS requirements. Customers are requested to notify us in the event that they experience issues that may affect the security, availability or privacy of the services they are utilizing.