TERMS OF SERVICE

Azusa Light & Water Online Billing and Payment Terms of Service Agreement

IT IS IMPORTANT THAT YOU READ THIS:

By accessing or using Azusa Light & Water Online Billing and Payment website, you agree to be bound by all of the terms and conditions of this Agreement. Azusa Light & Water may modify this Agreement at any time, and you agree that such modifications will be effective immediately upon posting of the modified Agreement. You agree that by using our website after any such modifications, you will be deemed to have reviewed, agreed to and accepted the modified Agreement.

Azusa Light & Water Online Billing and Payment Service is provided to you to facilitate access to view and pay your statements online. The Online Billing and Payment Service sends information about your Azusa Light & Water account statements directly to your email account and allows you to pay the statements online. This email will include the due date, amount due, and the last two digits of your Azusa Light & Water utility account number. You will continue to receive paper bills for a three month period. After that point you will no longer receive a paper bill.

Azusa Light & Water and its partners agree to make every reasonable effort to ensure full performance of the Online Billing and Payment Service and, on a timely basis, to resolve disputes that may arise. Azusa Light & Water cannot assume responsibility for malfunctions in public communications facilities not under its control that may affect the accuracy or timeliness of email messages you receive.

Any information sent by Azusa Light & Water to you via email is believed to be reliable. However, this information can only be provided on a best-efforts basis for your convenience and is not guaranteed. Azusa Light & Water will not be liable for any deficiencies in the accuracy, completeness, availability or timeliness of such information or for any decision made using this information.

In addition, please take note of the following guidelines, which will assist you in detecting certain types of Internet and e-mail fraud (i.e. "phishing").

  • Azusa Light & Water will never send you an e-mail requesting you to validate personal information.
  • Azusa Light & Water will never ask you to update your social security number, date of birth, or driver's license number via e-mail.
  • Once you have enrolled in Online Billing and Payment, you can update your personal information by logging into your account.

Azusa Light & Water does not make any warranties concerning the Online Billing and Payment service including, without limitation, any warranties of merchantability, fitness for a particular purpose or non-infringement of third party proprietary rights unless disclaiming such warranties is prohibited by law. Azusa Light & Water makes no warranties other than those expressly set forth in this agreement. Azusa Light & Water will not be liable for any damages of any kind arising from the use of this site, including, but not limited to, direct, indirect, incidental, consequential and punitive damages. You expressly agree that your use of this site is at your sole risk.

Azusa Light & Water is committed to protecting your privacy. Your information is collected and stored by the District's vendor and is used only for applying your payments and displaying your statements online. Azusa Light & Water does not store or maintain any personal information that is submitted to this website.

You agree that you will not intentionally provide false information when accessing or using Azusa Light & Water Online Billing and Payment services. You also agree that you will not falsify, forge, or otherwise tamper with any information in the emails you receive as part of the Online Billing and Payment service.

The Online Billing and Payment website has security measures in place to protect against the loss, misuse, or alteration of the information you provide. Our Online Payment server software conforms to industry standards utilizing Secure Sockets Layer (SSL) technology, which is among the best software available for securing commerce transactions.