By accessing or using this website you agree to be bound by all of the terms and conditions of this Agreement. We may modify this Agreement at any time, and you agree that such modifications will be effective immediately upon posting of the modified Agreement. You agree that by using our website after any such modifications you will be deemed to have reviewed, agreed to and accepted the modified Agreement.
The City of Chino e-BillPay service is provided to you to facilitate access to view and pay your statements online. The electronic account bill service sends your City of Chino account statements directly to your e-mail account and allows you to pay the statements using the Internet. InfoSend, a third party vendor that specializes in statement processing and presentment, hosts the service.
The City of Chino and its partners agree to make every reasonable effort to ensure full performance of the e-BillPay system and, on a timely basis, to resolve disputes that may arise. The City of Chino cannot assume responsibility for malfunctions in public communications facilities not under its control that may affect the accuracy or timeliness of messages you receive.
Any information you receive from The City of Chino is believed to be reliable. However, it can only be provided on a best-efforts basis for your convenience and is not guaranteed. The City of Chino will not be liable for any deficiencies in the accuracy, completeness, availability or timeliness of such information or for any decision made using this information.
THE CITY OF CHINO DOES NOT MAKE ANY WARRANTIES CONCERNING THE E-BILLPAY SERVICE INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF THIRD PARTY PROPRIETARY RIGHTS UNLESS DISCLAIMING SUCH WARRANTIES IS PROHIBITED BY LAW. THE CITY OF CHINO MAKES NO WARRANTIES OTHER THAN THOSE EXPRESSLY SET FORTH IN THIS AGREEMENT. THE CITY OF CHINO WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL AND PUNITIVE DAMAGES. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
The City of Chino is committed to protecting your privacy. Your information is collected and stored by the City's vendor and is used only for applying your payments. The City of Chino does not store or maintain any personal information that is submitted to this site.
The Chino site has security measures in place to protect against the loss, misuse, or alteration of the information you provide. Our Web server software conforms to industry standards utilizing Secure Sockets Layer (SSL) technology, which is among the best software available for securing commerce transactions.
You agree that you will not falsify, forge, or otherwise tamper with any portion of the header or tracking data of information you obtain regarding your City of Chino accounts through the electronic account billing service.
Our Credit Card Data Responsibility
We are responsible for the merchant cardholder data that our system stores or transmits on behalf of the customer, and will maintain compliance with all applicable PCI DSS requirements. Customers are requested to notify us in the event that they experience issues that may affect the security, availability or privacy of the services they are utilizing.