Online Payments Home >> Privacy Policy

Privacy Policy

The West Valley Water District is committed to protecting your privacy. You acknowledge that we and our vendor may receive certain private and confidential information in connection with your use of Online Payments. We may utilize your name, mailing address and changes thereto. We will not rent, sell or otherwise make available to any third party for any reason any of your private and confidential information that personally identified you, your Credit Card or payments you make through the Online Payments, other than to provide Online Payments or comply with applicable laws or regulations, including government agency or court orders, unless you otherwise expressly agree.

If you choose to send us e-mail that includes personal information, we will generally use the information only to respond to your message and for no other purposes. Occasionally, however, we may forward your e-mail to a different department that may be better able to help you. Your e-mail address may also be entered on your water account for future reference and for correspondence purposes by District staff. We do not use the information to create personal profiles or give it to others for commercial use or other purposes. If you send us a threat or a message that describes or promotes unlawful activity, we may share it with law enforcement authorities.

This web site currently does use "cookies" (the simple text files stored on your computer by your web browser that are used for applications purposes and as part of the authentication process). No sensitive information is stored in these cookies.

You agree that you will not intentionally provide false information when accessing or using our Online Payments services. You also agree that you will not falsify, forge, or otherwise tamper with any information in the emails you receive as part of the Online Payments service.

The Online Payments website has security measures in place to protect against the loss, misuse, or alteration of the information you provide. Our Online Payment server software conforms to industry standards utilizing Secure Sockets Layer (SSL) technology, which is among the best software available for securing commerce transactions.

West Valley Water District's Web site may contain links to third party websites. When you link to an outside Web site, you are no longer on our site and are subject to privacy and other practices of the new site. West Valley Water District is not responsible for the practices or content of these or any other sites.