TERMS OF SERVICE

Yorba Linda Water District Online Bill Pay Terms of Service Agreement

IT IS IMPORTANT THAT YOU READ THIS:

The Yorba Linda Water District Online Bill Pay service provides internet access to your account that allows you to view and pay your invoices online. The Online Bill Pay service sends a digital copy or your Yorba Linda Water District invoices directly to your email address. This email will include a digital copy of your bill. Infosend, a third party vendor that specializes in invoice processing and presentment, hosts the service pursuant to a contract with Yorba Linda Water District.

By using the Yorba Linda Water District Online Bill Pay website, you agree to be bound by these Terms of Service, as they may be amended by Yorba Linda Water District from time to time. You agree that you will not intentionally provide false information when accessing or using the Yorba Linda Water District Online Bill Pay service. You also agree that you will not falsify, forge, or otherwise tamper with any information in the emails you receive as part of the Online Bill Pay service.

The Online Bill Pay website has security measures in place to protect against the loss, misuse, or alteration of the information you provide. Our Online Payment server software conforms to industry standards utilizing Secure Sockets Layer (SSL) technology, which is among the best software available for securing commerce transactions. Yorba Linda Water District and Infosend will make every reasonable effort to ensure the secure and accurate operation of the Online Bill Pay service. Yorba Linda Water District is not, however, responsible for the security or functionality of your internet service provider, the computer system you are using to access the service, or any other facility or system outside of Yorba Linda Water District's direct control. In particular, Yorba Linda Water District and Infosend assume no responsibility or liability for the accuracy or timeliness of email messages you receive or send.

While using the Online Bill Pay service, please take note of the following:

  • Yorba Linda Water District and Infosend will never send you an email asking you to validate personal information.
  • Yorba Linda Water District and Infosend will never ask you to update your social security number, date of birth, or driver's license number via email.
  • Once you have enrolled in Online Bill Pay, the only way to update your personal information is by logging into your account.

Yorba Linda Water District makes no warranties concerning the Online Bill Pay service, including, without limitation, any warranties of merchantability, fitness for a particular purpose or non-infringement of third party proprietary rights. unless disclaiming such warranties is prohibited by law. Yorba Linda Water District makes no warranties other than those expressly set forth in these Terms of Service. Yorba Linda Water District will not be liable for damages of any kind arising from the use of this service or this website, including, but not limited to, direct, indirect, incidental, consequential and punitive damages. By your use of this service and website, you expressly agree that such use is entirely at your own risk.

Privacy Policy

Yorba Linda Water District is committed to protecting your privacy. Your information is collected and stored by Yorba Linda Water District's vendor and is used only for applying your payments and displaying your invoices online. Yorba Linda Water District does not store or maintain any personal information that is submitted to this website, except for name, mailing addresses and changes thereto. Additionally, your information will never be sold to a third party for marketing purposes.

Our Credit Card Data Responsibility

We are responsible for the merchant cardholder data that our system stores or transmits on behalf of the customer, and will maintain compliance with all applicable PCI DSS requirements. Customers are requested to notify us in the event that they experience issues that may affect the security, availability or privacy of the services they are utilizing.